Product Quality Guarantee

At The Solstice Living, we take pride in offering only high-quality outdoor living products, ensuring that every purchase meets our standards for durability and excellence. To guarantee customer satisfaction, all items are backed by a manufacturer’s warranty. For specific warranty details, please reach out to us—we’re happy to assist!

What if my product arrives damaged?

We ask that you inspect your package upon arrival. If you notice any damage—even to the outer packaging—please make a note of it when signing for delivery. If you’re unable to fully inspect the item but suspect potential damage, write “suspect damage” on the delivery receipt.

Should your product arrive damaged, please take clear photos and email them to support@thesolsticeliving.com. We will work quickly to arrange a replacement or refund, typically within one business day.